- Sydney Metro Delivery: 2-3 working days
- Outside Sydney Metro Delivery: 3-5 working days
|Zone1||BANKTOWN, BLACKTOWN, CASTLE HILL, LIVERPOOL, PENRITH, PARAMATTA, MACQUARIE PARK, NEW TOWN|
|Zone2||CAMPBELTOWN, EMU PLAIN, WINDSOR, MONAVALE, MANLY, MIRANDA, CHATSWOOD, COOGEE|
|Zone3||CANBERRA, GOSFORD, HAWKBURY, LWR MTNS, PICTON|
|Zone4||BOWRAL, HUNTER, NEWCASTLE, NOWRA, MALTLAND|
|Zone5||GOULBURN, LITHGOW, NELSON, STH COAST, TEA GARDENS|
|1||Pickup from our warehouse : 82 Glossop Street, North St Marys NSW 2760||Free|
|2||★ Samples Delivery - Please enter "samples" for the discount code ★||Free|
|3||Please select here for NSW Regional area, Melbourne, Brisbane, Adelaide and Perth Our sales team will contact you ASAP||-|
|4||Sydney Metro Courier||
Light weight item | under 25 kg(per unit)
(Tapware, Accessories, Sink, Basin, Mosaic tiles, Coving tiles, Tac tiles, Step Tread tiles)
Heavy weight item | over 25 kg(per unit)
(Vanity, Toilet, Bathtub, Ldy Tub, Shaving Cabinet)
Tile Delivery | Sydney Metro Zone 1
(Bacnkstown, Blacktown, Catstle Hill, Liverpool, Penrith, Paramatta, Newtown)
Tile Delivery | Sydney Metro Zone 2
(Campbeltown, Emu Plains, Manly, Miranda, Chatswood, Coogee)
Tile Delivery | Sydney Metro Zone 3
(Canberra, Gosford, Hawkbury, Lwr Mtns, Picton)
Tile Delivery | Sydney Metro Zone 4
(Bowral, Hunter, Newcastle, Nowra, Maitland)
Tile Delivery | Sydney Metro Zone 5
(Goulburn, Lithgow, Nelson, Sth Coast, Tea Gardens)
Hiab or Forklift service deliveries will arrive by a third-party courier on a pallet and will be delivered to the nearest accessible location.
Deliveries will be on 8 to 6-ton truck depending on no of pallets, therefore if your property has restricted access, please let us know at the time of ordering via the delivery restrictions comments box. This may incur an additional charge.
Hazards or obstructions (e.g. steps, lifts, uneven or gravel paths/driveways) may necessitate the delivery being made to an alternative location nearest to the delivery vehicle.
Goods will not be broken down or discharged by the driver. Take caution when removing all packaging to avoid damages and injury. Please assess the weight of the boxes as tiles can be heavy, precautions may need to be made.
Pallet orders require a signature upon delivery.
Once an order has been dispatched from our warehouse and is in the care of the courier, you will receive a dispatch email. The order is then unable to be amended. Therefore, please ensure that delivery dates, addresses and items are correct prior to dispatch.
Sample size will be less than 300 x 300 (mm).
The Sample will be free but some courier fee will be applied.
Depending on the time of purchase, there may be a possibility of batch variations between the sample and current stock. Initial Tiles will not take any responsibility for any minor variation between samples.
Check your destination on the map below!