At Initial Tiles Online we want our customers to be completely satisfied with their purchase.

We, therefore, recommend you read our Refund, Return and Repair Policy prior to you making a purchase from Initial Tiles Online, so you are familiar with our policy on returns and your rights under the Australian Consumer Law.

We also recommend you immediately inspect any goods that we deliver to you or that you collect from the Initial Tiles Stores, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

If you have any questions about this policy, please contact our Terms and Conditions.